These Terms of Service (“Terms”) govern your use of Ringora phone services (“Service”), operated by Rajah Group Limited (the “Company”). By activating or using the Service, you agree to these Terms.
1. Service
- Ringora provides phone service using VoIP (Voice over Internet Protocol).
- Service availability may be affected by power outages, internet interruptions, or network issues.
- Emergency calling (9-1-1) has important limitations. Please review Ringora’s 9-1-1 Terms & Limitations.
2. Equipment
- Equipment provided by Ringora remains the property of Rajah Group Limited if leased.
- You must return leased equipment upon cancellation of the Service.
3. Billing & Payments
- Charges begin on the activation date.
- Payments are due monthly in advance unless otherwise specified.
- Accounts unpaid may result in suspension or termination of Service by Rajah Group Limited.
4. Acceptable Use
- You may not use the Service for unlawful, fraudulent, harassing, or abusive purposes.
- Use for auto-dialers, bulk calling, or telemarketing requires written consent from Rajah Group Limited.
5. Fair Use (Unlimited Plans)
- “Unlimited” plans are for typical residential or business use only.
- Excessive or abnormal usage may result in suspension or additional charges.
6. Service Changes & Termination
- Rajah Group Limited may modify features, pricing, or terms with notice.
- You may cancel service at any time; early termination fees may apply if under contract.
- Rajah Group Limited reserves the right to suspend or terminate Service for violations or non-payment.
7. Limitation of Liability
- Neither Ringora nor Rajah Group Limited shall be liable for damages from outages, 9-1-1 limitations, or misuse.
- Remedies are limited to credits or refunds of affected charges.
8. Governing Law
- These Terms are governed by the laws of Canada and the Province of Ontario.
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